Please report utility repair needs to the 311 Center online ,
or call Utility Customer Service 614-645-8276 (weekdays 7 am – 6 pm).
For emergencies during non-business hours only:
Water 614-645-7788
Sewer 614-645-7102
Power 614-645-7627
Rain garden maintenance – Early Fall 2026: Record-setting rainfall and stormwater runoff across Columbus led to the accumulation of weeds, trash and debris in our rain garden basins. This accumulation shows basins function as designed, removing pollutants from our rivers and streams. Contractors are currently removing those items, ahead of planned mulching, pruning and replanting of the basins as necessary this fall. All Blueprint rain gardens continue to receive monthly maintenance. You can learn more about the maintenance program HERE
Please report utility repair needs to the 311 Center online ,
or call Utility Customer Service 614-645-8276 (weekdays 7 am – 6 pm).
For emergencies during non-business hours only:
Water 614-645-7788
Sewer 614-645-7102
Power 614-645-7627
If you have experienced a basement backup (sewer water coming up from your floor drain), you may be eligible for a backflow prevention device.
Please note: Project Dry Basement and the Blueprint Sump Pump Program are separate projects. Project Dry Basement is open to all city residents, and installs backflow prevention devices. Learn more about eligibility for the Blueprint Sump Pump Program here.
Utilize the citizen access portal to locate contractors approved to perform water and sewer repairs in Columbus, as well as other building and zoning services.
Checkout our self-guided Clintonville rain garden tour.
Sustainability is a community-wide effort. Success means everyone doing their part. In addition to the programs listed below, check out these organizations that strive to make Columbus a greener city.
Learn more about sustainability efforts throughout the City of Columbus.
GreenSpot is a place where people in our city go to learn about living and working greener, and commit to doing it—in their homes, businesses, and communities.
Want to learn more about stormwater management for your property? Interested in building your own rain garden? Interested in how you can help create cleaner waterways? Check out the multitude of programs and resources offered by the Franklin Soil and Water Conservation District.
EPA Framework for Integrated Planning for Municipal Stormwater and Wastewater