Sewer & Water Resources

Please report utility repair needs to the 311 Center online ,
or call Utility Customer Service 614-645-8276 (weekdays 7 am – 6 pm).

For emergencies during non-business hours only:

Water 614-645-7788
Sewer 614-645-7102
Power 614-645-7627

Project Dry Basement

If you have experienced a basement backup (sewer water coming up from your floor drain), you may be eligible for a backflow prevention device.

Please note: Project Dry Basement and the Blueprint Sump Pump Program are separate projects. Project Dry Basement is open to all city residents, and installs backflow prevention devices. Learn more about eligibility for the Blueprint Sump Pump Program here.

Citizen Access Portal

Utilize the citizen access portal to locate contractors approved to perform water and sewer repairs in Columbus, as well as other building and zoning services.

Local Sustainability Resources

Sustainability is a community-wide effort. Success means everyone doing their part. In addition to the programs listed below, check out these organizations that strive to make Columbus a greener city.

Sustainable Columbus

Learn more about sustainability efforts throughout the City of Columbus.

Green Spot

GreenSpot is a place where people in our city go to learn about living and working greener, and commit to doing it—in their homes, businesses, and communities.

Franklin Soil and Water Conservation District

Want to learn more about stormwater management for your property? Interested in building your own rain garden? Interested in how you can help create cleaner waterways? Check out the multitude of programs and resources offered by the Franklin Soil and Water Conservation District.

Learn more about the Blueprint Plan

EPA Framework for Integrated Planning for Municipal Stormwater and Wastewater

  • An integrated plan is a process that identifies efficiencies from separate wastewater and stormwater programs to best prioritize capital investments and achieve our human health and water quality objectives.
  • Read the City of Columbus Integrated Plan (known as Blueprint Columbus)